"Very good!"

About: St Albans City Hospital St Albans City Hospital St. Albans AL3 5PN

Posted via nhs.uk 12 years ago

What I liked
I was not kept waiting for longer than about 10 minutes although the waiting time was shown as one hour. The nurse examined my head injury and told me what she was doing while she treated it. She gave me some spare plasters and advice on care to take during the healing process.
I couldn't have been treated better!
What could be improved
Can't think of anything!
Anything else?
Fortunately I was able to drive to the hospital, having been turned away from my local surgery which is in my road!
However, if my injury meant I was unable to drive or, like my wife, I have never driven, how would I get from Bricket Wood to the hospital?

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St Albans City Hospital

Submitted on 08/02/2012 at 15:18

Published on nhs.uk on 09/02/2012 at 04:01

Thank you so much for your feedback. We know that the Minor Injuries Unit team will be delighted to hear your comments. Rest assured that we are striving to ensure all of our patients are provided with the exemplary service you experienced!

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Very good!

"Very good!"

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