"I was a happy patient , thank you ."

About: Royal Free Hospital

What I liked

the new refurbished blood test area was modern & clean , the staff were calm, efficient & polite ,

the nurse was kind and gentle i did not feel the needle at all .

I had arrived early , @ 7.50am expecting to wait a while , however my blood sample was taken within minutes and I was departing the department 10min later .

What could be improved

Nothing , the visit and treatment was excellent .

Anything else?

The modernisation and cleanliness is to be applauded

Story from NHS Choices

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Response from Royal Free Hospital

Thank you for taking the time to tell us about your experience at the blood room. We're very pleased you had a positive experience and we will feed your comments back to our staff.

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