"Excellent service, professional and friendly staff..."

About: Hammersmith Hospital

What I liked

Every person who I dealt with was professional, efficient and genuinely concerned for my welfare. Bearing in mind this was a Saturday evening, in London, in the snow, and the A&E receptionist had not arrived due to bad weather, I felt that the department was being run extremely well. I've visited many A&E departments in my time and this is certainly one of the best I've seen. Thank you to everyone for looking after me and being so friendly.

What could be improved


Anything else?

Thanks to everyone. I couldn't be more grateful.

Story from NHS Choices

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