"Cooked to a crisp"

What could be improved

In the middle of the winter when it was very cold outside, walking into the ward was like walking into a Swedish sauna & made everyone very uncomfortable - The window was kept open to try to reduce the heat, but failed to keep the room at a comfortable temperature. When asked, the nurses said that the heating was centrally controlled and there was nothing they could do to make the patients more comfortable. - This to me was not beneficial to improving their health & my mother threw an additional temperature that cleared as soon as she left the hospital to a comfortable climate