"A marvellous experience of all that is best about..."

About: Robert Jones & Agnes Hunt Orthopaedic Hospital

What I liked

In late December, I experienced the first class team and

facilities in the Menzies Short Stay Surgery Unit at Oswestry's orthopaedic hospital – it was jus tmarvellous!

Under general anesthetic, I had the ulnar nerve in my right

elbow transposed, with a resulting 12 neat stitches and immediate relief

from symptoms.

From leaving the waiting area to the point of being told I could go home,

I felt that I was in very safe hands in a premier operating and recovery unit.

Everything was pristine and ship-shape whilst being friendly yet

professional. After changing into my gown, I was even given a

complimentary patient property carrier to store my extra bits and bobs.

My consultant came to see me before I went into the

anesthetic room, as did the anesthetist. The process was swift but calm

and controlled. The whole clinical team, from the HCA to the consultant,

thoroughly reassured me before I ‘went under’ and a nurse was readily on

hand when I woke up with my arm elevated.

After a cold drink, followed by a hot one, I moved to the sit down recovery

area for a choice of sandwiches, more tea and a chat with the other

patients.

Just four hours after arriving, I was on my way home, with a supply of

painkillers dispensed on Menzies and a list of who to contact if necessary.

This short stay experience of ‘Menzies short saty Surgery Unit is the

way forward - after four previous overnight stay operations, I can highly

recommend it.

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Responses

Response from Robert Jones and Agnes Hunt Orthopaedic and District Hospital NHS Trust

Thank you for your comments. The Trust is delighted to hear that your experience was so positive. Your compliments will be passed on to the staff involved in your care. The Trust aims to provide high quality services for all our patients.

Response from Robert Jones & Agnes Hunt Orthopaedic Hospital

Thank you for your comments. The Trust is delighted to hear that your experience was so positive. Your compliments will be passed on to the staff involved in your care. The Trust aims to provide high quality services for all our patients.