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Care Opinion

Excellent care in a well managed environment.

Story from nhs.uk

"Excellent care in a well managed environment."

About: Blackpool Victoria Hospital

What I liked

I was very well looked after during my stay. The care was delivered professionally and sympathetically. I could not fault the excellent care in the Isolation unit, and was put as ease knowing my needs were being met in a well managed unit.

What could be improved

Nothing- all was excellent

Anything else?

I was a visitor to the city when I became ill, was highly impressed with their healthcare.

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Responses

Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust 12 years ago
Paul Jebb
Assistant Director of Nursing (patient experience), Clinical Governance,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 07/02/2012 at 16:19
Published on Care Opinion at 16:43

picture of Paul Jebb

Dear Suzanne

Thank you very much for your comments concerning the care and treatment you received whilst at Blackpool Victoria Hospital.

I am delighted that you received a high quality service; it is something that we always strive to achieve. I will of course convey your very special message of thanks to all the staff concerned.

It is always encouraging for staff to know that their efforts are so much appreciated and I know they would wish to join me in thanking you for your kind comments.

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