"Very disappointing"

About: Hertford County Hospital

What I liked

The fact that it is a local service to Hertford

What could be improved

Having the walk in GP xray service available over a wider time

Anything else?

After my daughter was seen by a GP at 12:30 I then took her to Hertford County for an xray, paid my £2.90 to park and arrived at the xray dept to find I would have to wait until 2pm before the service reopened after lunch. (Closed to GP walk in patients from 12:30 to 2pm). fortunately I did check the oprening times before taking her in after school as we would only have wasted a further £2.90 as the service appears to close at 4:30 pm. I will now have to take her out of school again and miss further work time taking her back.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Hertford County Hospital

We provide x-ray services for a variety of services, including GP walk-ins - so balancing needs of these different groups of patients has its challenges. The opening times for walk-ins are listed on our website and should be available through GP practices too. We will, of course, feed your comments back to the radiology team.

  • {{helpful}} of {{total()}} people think this response is helpful