"Kind, patient staff."

About: Altrincham General Hospital

What I liked

I came here with a sprained ankle. The receptionist was very professional and patient and I hardly had to wait at all.

The nurse who saw me was very kind and gentle. He explained everything to me and gave me good advice on how to treat my small injury.

Plus, he was cute :P

What could be improved

I think a small notice outside with more detailed instructions on how to get to this area of the hospital would be helpful :)

Anything else?

Thank you for all your help :)

Story from NHS Choices

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Response from Altrincham General Hospital

Thank you for your comment regarding the Minor Injuries Unit at Altrincham General Hospital, and we hope you are fully recovered from your sprained ankle. Your comments have been passed on to staff within the unit. Your suggestion for a small notice board outside with more detailed instructions on how to get to that area of the hospital has also been passed on.

If you would like to discuss any aspect of this response further, please do not hesitate to contact the Patient Experience Team, and we will be happy to do so. We are contactable on the telephone number 0161 746 2019.

Kind regards

Patient Experience Team

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