"Very pleasant experience at Raigmore Hospital"

About: Raigmore Hospital / Cardiology

(as the patient),

I had an appointment to attend a clinic in the cardiology department recently. My appointment was for early afternoon, with a follow up appointment half an hour afterwards.

From beginning to end, my whole experience was very pleasant. All clinics ran on time (to the dot), staff were extremely polite, pleasant and helpful. I was well informed of each procedure as it was going to happen and I felt comfortable each step of the way. I applaud the staff at Raigmore.

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Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland

picture of Maimie Thompson

Dear Gust217

Thank you very much for taking the time to feed back your positive experience at Raigmore Hospital. I will share your feed back with the Cardiology Team and our Out Patients Department. We always look to improve and believe that feedback is very important if we are to build up our services around what patients value.

Thanks again

Maimie Thompson

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