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A total disgrace .

Story from nhs.uk

"A total disgrace ."

About: St James's University Hospital

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I would not ever use this hospital agin even if it was the last hospital in the country. Its staff are a disgrace its complaints process is a joke and it seems that so called senior management are more concerned with protecting violent and abusive staff rather than protecting patients from abuse and violent agreesive behaviour of its staff

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Responses

Response from Becky Riffel, Communications and Engagement, NHS Leeds 12 years ago
Becky Riffel
Communications and Engagement,
NHS Leeds

Submitted on 10/02/2012 at 17:02
Published on Care Opinion on 11/02/2012 at 10:06

Thank you for taking the time to share your experience on Patient Opinion. I was sorry to hear about your negative experience at the hospital, and your problem with the complaints service.

I will make sure that your comments are passed on to the Patient Relations Manager at the hospital.

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