About: Lincolnshire Partnership NHS Foundation Trust / Crisis resolution Lincolnshire Partnership NHS Foundation Trust Crisis resolution Lincoln LN4 2HN
Posted by Carck6 (as ),
Service user volunteer shared the experiences of an anonymous service user about the Crisis Team.
"An excellent service when needed, however...
- At nights often there is no-one available for most of the night as they are taken away to A&E. Ward staff are not able to discuss as they don't know you or your case.
- Weekends are also the same and thisis often because all are out on visits
- Evenings, nights weekends - no support from the Day Ward
This is often a vital service that creates more anxiety when unavailable - or when phone messages are left on answerphone and not followed up. Desparation often sets in and feelings of ending things spiral out of control. Why is there no-one available on the phone at all times??
Members of staff are excellent at what they do but are let down by such restrictions.