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Care Opinion

Comfy, speedy, scary but well looked after at most...

Story from nhs.uk

"Comfy, speedy, scary but well looked after at most..."

About: Leeds General Infirmary

What I liked

Very speedy from my MRI (Eccleshill hospital) through to GP to neurosurgeons decisions to get me in for surgery (5 hours!) so I was very impressed.

The registrar was lovely, friendly, knowledgeable, honest and gave me chance to ask questions, see my scan etc and seemed to genuinely care. The nursing staff were the same!

What could be improved

When I left the ward I found the advice a little mixed between surgeons / consultants / physios and nurses on how to recover (walk or rest), and how long to have off work etc. I appreciate my surgery (herniated disc removal) was very routine and minor to them all, hence they're not worried about my recovery, but it's been a scary few days for me (routine MRI and rushed in for urgent surgery within a few hours!). I like that they' weren't oo bothered about me, but I want to know what to do!

Anything else?

Eveyone was lovely and honest throughout my mini-break (!), which helps you make decisions and know exactly what's going on. Thank you!

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Responses

Response from Becky Riffel, Communications and Engagement, NHS Leeds 12 years ago
Becky Riffel
Communications and Engagement,
NHS Leeds

Submitted on 30/01/2012 at 09:52
Published on Care Opinion at 09:57

Thank you for taking the time to share your story on Patient Opinion. I was pleased to hear that you found the experience to be positive and that the staff were so friendly and helpful throughout your stay.

I will make sure that your comments and compliments are passed on to staff in the teams involved.

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