"It was comforting to be dealt with by such..."

About: The Heart Hospital

What I liked

while being prepared for my ablation, which involved an internal inspection via mouth and throat,which had to be anaethatised,by a spray down the throat with some banana flavoured substance (not a pleasant experience) during this procedure I spontaneously coughed and covered the unfortunate nurse in this revolting liquid. luckily they had a remarkable sense of humour and could laugh about it (I was embarrased to say the least ) and I would like to apologise. They are a fantastic team of very special people.I cannot praise them highly enough!! I hope this message reaches them all!!

What could be improved

Nothing

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Heart Hospital

Thank you so much for taking the time to feedback on your positive experience at the Heart Hospital - there is certainly no need to apologise for being unwell during your procedure! Your comments are very much appreciated and I will forward them to the relevant team.

  • {{helpful}} of {{total()}} people think this response is helpful