"Recent admission to Glasgow Royal Infirmary"

About: Glasgow Royal Infirmary / Accident & Emergency

(as the patient),

i was admitted into GRI a few weeks ago. It was initially deemed I was to go to the assessment unit by the out of hours doctor but once I arrived I was triaged within 5 minutes and things were alot more serious. I was going into septic shock and started to go in and out of consciousness. I was quickly wisked to Resus then up to the Surgical High Dependency Unit. I was very scared as I didn't know why I felt like I was dying and in Resus got lots of tubes and lines put in neck and groin n wrist but the staff were fantastic and re assured me and speedily got the anaethenatist to provide me with a morphine pump for pain which the nurse helped me press and topped up when I was sore. The standard of care was exceptional and I owe my life to them caring so efficiently for me. Thanks guys x

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for your kind message about the care you have received from the staff involved in your treatment at the Glasgow Royal Infirmary. I was very pleased to read that you have received such excellent attention from the staff involved in looking after you.

I have passed your message on to those responsible for the services in order that they can bring your comments to the attention of the staff who were involved in your care. I am sure they will be delighted to read your kind and thoughtful remarks.

Thank you so much for taking the time and trouble to write to Patient Opinion with your most positive and appreciative comments.

Very best wishes for now and for your future care,



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