"Will do utmost to ensure not readmitted to this..."
About: Sandwell General Hospital Sandwell General Hospital West Bromwich B71 4HJ
What could be improved
Communication, Information, Privacy & Dignity, Inclusion of carers/family members
99% of the clinical staff were unapproachable and did not appear keen to update on patient status to patient or immediate family members. Little evidence of positive interaction between staff/patients. Dingy and depressing environment looked like something out of the dark ages.