"Medical care very good"

About: Watford General Hospital

What I liked

My told me he received very good medical care.

What could be improved

My son took a mixture of alcohol and medication he bought via the internet.A Ward sister telephoned me and asked me to search for anything he might have taken which would be strictly for the doctors use.I gathered all I could including some white powder which I found spilled.I brushed this into some cling film and it was all taken to the ward sister.Later in the evening the police called at my telling me a member of the A hospital staff member had reported receiving a wrap of possible class A drug.He was arrested and bailed.The powder is not what they suspected.My son is off work with chronic back pain and gets some what depressed.Even if that had been a drug where is the sense or morality.He is keen to get better and back to work .Who ever it was could destroy some one seeking care.

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Responses

Response from Watford General Hospital

Thank you for taking the trouble to comment on your son’s experience at Watford General, and we’re pleased to hear he received the level of medical care you should expect.

In relation to your latter points, without full details of this specific case it is difficult to comment. However, we can assure you that if you would like to contact us directly through the Trust’s Quality Assurance department at info@whht.nhs.uk, we would welcome the opportunity to thoroughly investigate all of your concerns on your behalf, and provide you with a detailed response to each of the issues raised.

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