"worst experience of my life, pain relief and food..."

About: Leicester General Hospital

What I liked


What could be improved

conduct of staff

Anything else?

Agency nurses stole pain relief and food from me and other patients

Nurses refused to give pain relief even when explicitly told to by consultants

Story from NHS Choices

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Response from Leicester General Hospital

We're really sorry to hear that you had such a bad experience at the General Hospital in February 2011. We'd very much like to understand more about your experience and be able to respond to you. Please could you contact our Patient Information & Liaison Service (PILS) free on 08081 788 337 and raise your concerns with them so that they are able to investigate.

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