"a very friendly hospital,faultless in the..."

About: Russells Hall Hospital

What I liked

very friendly staff, very clean.

What could be improved

i really cant think of anything.

Anything else?

i went into Russells hall hospital last friday for colonoscopy treatment, i arrived at the hospital at 8am, and was on my way home at 11am. From when i first met the lady on the reception desk till leaving the hospital, i must say it was a faultless, and i'm no longer in any pain and feel so much better. From the names i remember, a very big thank you the nurse and the Consultant who carried out the procedure. Keep up the good work, and thanks again.

Kind regards

Andy Davis

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Russells Hall Hospital

Thank you Andrew for taking the time to leave such positive feedback on the care and treatment you received during your visit to Russells Hall Hospital. We try very hard to give patients the best experience and for you to say it was ‘faultless’ is heartening.

We are grateful for your compliments and we will be more than happy to forward them on to the staff.

  • {{helpful}} of {{total()}} people think this response is helpful

Response from The Dudley Group of Hospitals NHS Foundation Trust

Thank you Andrew for taking the time to leave such positive feedback on the care and treatment you received during your visit to Russells Hall Hospital. We try very hard to give patients the best experience and for you to say it was ‘faultless’ is heartening.

We are grateful for your compliments and we will be more than happy to forward them on to the staff.