"I am dissapointed that the cause of my condition..."

About: York Hospital

What I liked

Very friendly porters and lovely nurses.

What could be improved

The doctor didn't create any rapport and didn't take my concerns seriously, resulting in me feeling belittled. There was a lack of exploration into the cause of my problem and too much emphasis was put on the perscription of strong, potentially damaging medication.

Story from NHS Choices

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Response from York Hospital

Thank you for your posting. Your comments have been passed to the team concerned. We do take comments made very seriously and we would like the opportunity to investigate the particular concerns you have raised. Please contact our Patient Experience Team on 01904 725137 or e.mail patientexperienceteam@york.nhs.uk and we will investigate your concerns fully and report our findings back to you.

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