"Very happy with all the guys and girls xx"

About: William Harvey Hospital

What I liked

The staff were great from the receptionist to the nurses to the doctors I saw. They were very caring and considerate of my feelings and the fact I was in pain. I knew there would be a wait but I didn't mind because I knew that the staff were all busy. The junior doctor I saw was excellent caring and very gentle when she treated me. I hope she gets to read this as I was very tired this morning and don't feel I showed my gratitude to her and the other guys in the A and E department.

Thanks again x

What could be improved

I don't feel there was anything to improve on I feel all the staff done there best to help me

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Response from Steven Hams, Deputy Chief Nurse and Head of Quality, East Kent Hospitals University NHS Foundation Trust

Thank you or your kind feedback, I am really pleased that you had a positive experience at the Emergency Department at William Harvey Hospital. It’s great to hear that our staff were kind and caring; being in pain can be a worrying and distressful time. I will pass on your comments to our Emergency Department team who I know will be delighted with your feedback.

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