"Very useful visit"

About: Hertford County Hospital

What I liked

pleasant atmosphere pleasant reception though ,i was a bit young to be offered the lift ! Did I look that old? A bit more diplomacy required as some people are perfectly able to climb the easy modern stairs .!!

Superb Cafe

Waiting area satisfactory

Consultant thorough and pleasant .Not rushed

Will be more than happy to come again.

Lovely modern building with ample facilities.Nice xmas decoration in Foyer.

What could be improved

Reception please dont assume patients cant manage the stairs !

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Hertford County Hospital

Many thanks for the feedback, which we will make sure reaches the Hertford County team - including not making assumptions about people's abilities when it comes to using stairs!

  • {{helpful}} of {{total()}} people think this response is helpful