"Waiting time too excessive for ill patient"

About: Royal Hallamshire Hospital

What I liked

nothing

What could be improved

information given to waiting patients

Anything else?

I suffer from ms and for several months been in extreme pain on a daily basis severely affecting all aspects of life. Given this , i physically was unable to wait any longer to be seen and had to leave after sitting in waiting room for 80 mins. This decision was taken out of neccessity and not impatience.

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Responses

Response from Sheffield Teaching Hospitals NHS Foundation Trust

We are very sorry to hear that you experienced such a long wait.

Thank you for bring this to our attention, we would like to look into this further and would be grateful if you could provide us with more information in order to do so by contacting our Patient Services Team on 0114 271 2400 or email PST@sth.nhs.uk