"I appreciated the kindness and the expertise of..."

About: Derriford Hospital

What I liked

I appreciated the expertise of the medical staff and the care and kindness of the nursing staff. I was very grateful to volunteers working in the hospital and to the chaplaincy service. The food was very good and the housekeepers were pleasant, friendly and helpful.

What could be improved

It was noisy at night. Some nurses were very considerate and some did not make any effort to keep noise down and not turn lights on.

Anything else?

Overall, I feel very positive about my experience as a patient in the hospital.

Story from NHS Choices

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