"The worst possible."

About: Queen's Hospital, Burton Upon Trent

What I liked

Some of the nurses were excellent

What could be improved

Everything, this hospital is beyond a joke and should be removed from the NHS.

Tax payers money is going to waste.

The other day I went into the hospital and was kept overnight.

The next day my partner left at 3pm then at 7:40pm the nurses imformed me that I did not need to stay and could of left with my partner.

While the nurses have been brilliant the hospital as a whole is a complete joke.

None of the staff talk to each other. I was told I would be seen by a consultant between 8am and 10am, eventually it was 2pm before I was seen.

All I can say is change hospital as soon as you can.

Story from NHS Choices

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Response from Burton Hospitals NHS Foundation Trust

I’m sorry to hear that your experience at Queen’s Hospital wasn’t to the standard that you had expected. Please would you be able to contact our Patient Advice and Liaison service to give further details?

Our PALS Adviser can be contacted on 01283 593110 (voicemail for out of hours calls) or email: pals@burtonft.nhs.uk

Sandra Orton,

Head of Midwifery Services and Supervisor of Midwives

Burton Hospitals