About: Adult community health services / Musculoskeletal physiotherapy service Adult community health services Musculoskeletal physiotherapy service Bridgwater TA6 4RN
Posted by Is there hope (as ),
Basically i had a non emergency problem that needed help to speed up my recovery , as it was effecting my ability to do my work and was causing discomfort.
I had used the booking system before of the physiothetapy dept, but when phoning i was told that the system had changed and i needed to go to my doctors first now to be referred, before i could get an appointment. So first of all, I received no notice that the system had changed!!
So off to the doctors for a 1 minute appointment just so they could send a letter to the physio dept... ( good use of everyones time there!)
Letter sent in post to me asking me to ring the appointment line.... (I think this is more waste of expense)
Rang the appointment line, no appointment for 3 weeks...!!! (i know its a non emergency appointment but 3 weeks!)
Well from first phoning the appointment line (when in the past you would normally be seen in the next 24 hours) the time from wanting to get an appointment to get help and speed my recovery, so the problem doesnt get any worse and take up more resources of the NHS. Had gone from potential 24 hours to 4 weeks........