"Efficient, helpful, friendly and professional"

About: Chase Farm Hospital

What I liked

I had brief appointments on two consecutive mornings, and both times was seen immediately on arrival (even though I was early for the first one). Staff were very quick to see me, very pleasant and professional, and explained everything well.

I was pleased that there was plenty of space in the car park and also, because the appointments were so quick, I did not even have to pay for the parking as I was in and out within 20 minutes.

What could be improved

I feel that the signs from the main car park to the reception desk could be a little clearer (to help the first-time visitor).

Story from NHS Choices

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Response from Chase Farm Hospital

Thank you for your very positive comments which will be fed back to the department concerned. We were pleased to read that your experience was a pleasant one and that you were seen and treated quickly.

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