"very positive experience"

About: Kettering General Hospital

What I liked

staff very attentive and friendly...

What could be improved

There are always room for improvement but overall a very good service...

Story from NHS Choices

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Response from Kettering General Hospital

Thank you for your positive feedback relating to your attendance at our A&E department. It is always nice to hear from patients who have had a positive experience. I am glad you felt our staff were friendly and attentive. We have been undertaking a lot of work in relation to patient experience in the department and comments such as yours provides reassurance that the training we have put in place has had a positive impact on our patients.

Once again thank you for your kind words

Jo Sharp

Head of Nursing for Medicine and Medical Specialities

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