"Modern and well run emergency department - a real..."

About: Royal Blackburn Hospital

What I liked

The staff in the ED were very kind and helpful, from the doctors right through to the receptionists. I had quite serious injuries and every step was explained to make sure I was aware of my treatment. The team is a credit to the NHS, especially with what they have to deal with - not all patients are "patient"!

What could be improved

Nothing - I was happy with everything.

Story from NHS Choices

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Response from Royal Blackburn Hospital

Many thanks for your comments about the emergency department, which will be passed onto the department staff. No doubt they will be delighted to receive them. Thanks again for taking the time to get in touch as we appreciate all patient feedback.

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