"As enjoyable as being in Hospital can get!!!!!"

About: Southmead Hospital

What I liked

I was very impressed with every part of the service I received, from the time I entered the building to the time I left at the end of the day. The staff were very professional and very organised...they all knew what was happening, which is a relief to a patient, as they don't want to feel that a mistake will be made. Highly recommended!

AND....the result of my operation is much much beter than I could ever have imagined!

WELL DONE EVERYONE!

What could be improved

Nothing at Southmead!

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Responses

Response from Southmead Hospital

Dear Anonymous – thank you for taking the time and trouble to record your positive comments about your visit to the Orthopaedics Department at Southmead Hospital in November 2011. I am very please that you found the staff to be so professional in their approach, and that your procedure has resulted in such a successful outcome for you.

I have passed on your comments to the management team to enable them to be shared with the staff concerned.

Kind regards - Steve Sykes

Advice and Complaints Team Manager

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