"High standards of patient centred care provided by..."

About: Emersons Green NHS Treatment Centre

What I liked

The strengths of this hospital were strong leadership and teamwork and the treatment I received went beyond my expectations. The standard of care was exceptionally high and as a RGN I feel qualified to say this. Everything from the housekeeping, catering and nursing care could not be faulted and during my three day stay I did not find anything to complain about.

Well done to the team and thank you, as three weeks after surgery I am making a good recovery and this in part is due to the excellent care I recieved.

I would not hesitate to recommend this hospital.

What could be improved

Nothing, I did not even have to use my call bell to ask for anything such was the standard.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››