"A letter of thanks for the staff on Ward B2"

About: Nottinghamshire Healthcare NHS Foundation Trust

(as a staff member),

I would like to share with you a letter of thanks that was given to me at the begining of the week from a patient who was being discharged from the ward. The patient was happy for this to be shared.

"To all of the staff who work on Ward B2

I wanted to write this to you all and know that you not only read the words but take them with you. I also want you to know that as I write each word, I am getting more and more well.

I joined you on 9th November 2011 as a very frightened and confused person. On that morning, I was taken away from the class I was teaching and from a school where I had worked at for almost fifteen years.

I tried to force myself to believe that when I arrived here I was okay albeit a little tired and perhaps a bit stressed.

My family and friends urged me to write a daily diary as a means of communication and so they could understand my thoughts a bit more clearly. An excerpt from that diary dated Tuesday 29th November 2011 said ‘I have been here for twenty days, they have been twenty of the most frightening and deeply disturbing days of my life. I have cried more tears, screamed more screams, laughed more insanely and felt more hopeless and alone that I probably have during my entire existence on this planet’.

I realise now that through the absolute safety, brilliant care and endless compassion you gave me I was able to break down totally.

At one point, I thought that I had ‘lost my mind’. I now know that each of you took turns to previously hold a little piece of it for me and then slowly handed it back to me bit by bit.

My once fragmented mind has come together and although fragile will be okay. I know I still have a long way to go to recovery fully but my recovery until now has been due to you all.

I can not ever put in to words the thanks and appreciation I feel. I would like to thank you all but would like to write a few words to some of you in particular.

Cheryl – you are one of the most compassionate human beings I have ever had the honour to meet, thank you.

Danielle – you have helped me more than you will probably ever know, thank you.

Lisa – you lit up my days here and really made me remember how to truly laugh, thank you.

Dawn – I always heard you before you arrived! You really grounded me, you are so real and you helped me re-learn how to live, thank you.

Chris – you gave such brilliant advice and would always listen without making a judgement, thank you.

Stacey – (whom I will remember as Tigger!) Stay being the amazing nurse that you are, you touch people’s lives everyday.

Simon – what a ward manager!

And lastly my lovely Jill – well I thank god everyday for you Jill.

When I am fully recovery I will put back in to the Mental Health Service all I had once been given.

Until then, have a wonderful Christmas and best wishes for the years ahead.

With much love and respect."

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Response from Julie Grant, Head of Communications, Nottinghamshire Healthcare NHS Trust

What a marvellous letter to receive. I hope you continue to be well and in time can get more involved in giving something back. Merry Christmas to you and yours - and to all the staff too.

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