"Absolutely brilliant - congratulations to all..."

About: Hinchingbrooke Hospital

What I liked

I was first diagnosed as needing both hips replacing in July 2011. The way in which I was treated during the first consultation, at the subsequent "Hip Club" and pre-operative screening visit was exemplary with extremely helpful staff who kept waiting to a minimum and were very diligent in protecting patient confidentiality and dignity.

I was admitted on Friday 18 November to Birch Ward for the replacement of the first, right, hip, The operation took place that day and I was discharged on the Monday. Throughout my stay, the care provided was of the highest possible standard and the food was very good. I am now well on the way to a full recovery.

A very big thank you to the Orthopaedic Staff and the Staff and Volunteers on Birch Ward. Thank you also for bearing with me as I gave up smoking after 40 years.

Thank you also to the staff who delivered the aids to our house and the health care team that made periodic check up visits to me at home. Again both provided an absolutely marvellous service.

What could be improved


Anything else?

Just an enormous thank you to all involved.

Story from NHS Choices

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Response from Hinchingbrooke Hospital

Trust response

We are very pleased to hear about your positive experience of orthopedic surgery and your stay at Hinchingbrooke. Our staff work hard to deliver excellent care for all our patients. We will ensure that your comments are shared with all of the Orthopedic and Birch Ward staff and volunteers who contributed to your care.

If you would like to discuss any aspect of your experience further, please contact the Patient Advice Liaison Service on telephone 01480 428964 or by email to pals@hinchingbrooke.nhs.uk.

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