"organised and efficient service"

About: Southend Hospital

What I liked

Fantastic communication between outpatient appointments and tests, i received results in the post following scans, ecg etc..and was kept informed throughout out my consultation and investigation period. I must say the service i received from the neurology dept was brilliant and thorough. Only downside is the dept is set in a portable temporary building which ,looks cheap and shabby although the service of the clinic is anything but.

What could be improved

The building it self and the waiting area is dire. Supposed to be temporary but i think it been in same situation for some time.

Story from NHS Choices

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Response from Southend Hospital

Thank you for your kind comments. We appreciate that some areas of the hospital are not as we would like and we thank you for being understanding about this. We wish you well with any further treatment.

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