"Great staff, but poor communication at Tameside General"

About: Tameside General Hospital

(as the patient),

I was admited recently for an op.

The staff on the esu were absolutly fabulous, my probs started after the insulin infusion finished, i was having hypo's on a daily basis and it took 4 days to see a diabetic nurse (think this is ridiculous!!) so when i was supposed to be moving to exersice my knee each time i did i had a hypo!

That was finally sorted out nearly a week after the op, i was discharged a few days later and they said all e-mails had been sent to distict nurse and physio, however! it got to later the next week and i had heard nothing so rang physio and district nurses and guess what? they had no information on me at all.

It took several calls to Tameside before i finally got my appts, so the staff are great but the cogs go round way too slow for my liking, think they need to get their act together!

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Response from Philip Dylak, Director of Nursing, Tameside Hospital Foundation Trust

Thank you for posting these comments.

I am pleased that you were happy with the care in the surgical unit, but disappointed to hear about the delays in seeing the diabetic nurse.

I will ensure this is raised with the surgical unit and the manager for the service. I cannot comment on the services you received after discharge as they are not provided by the hospital.

In spite of the issues you raise I do hope you are now much recovered

With every best wish

Philip Dylak

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