"Life changing care"

About: Hackenthorpe Medical Centre Sheffield Health and Social Care NHS Foundation Trust / Adult mental health

(as the patient),

A very understanding GP was sympathetic to my case and took my problems seriously, took the time and effort to give advice and a referral. She genuinely cared about my well-being and this was very reassuring.

The subsequent referral to the mental health care team has been nothing short of life changing. I have received a very high standard of care for which I am eternally grateful and am so very appreciative of everything that has been provided for me.

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Responses

Response from Mia Bajin, Engagement/Volunteer Manager, Sheffield Health and Social Care NHS Foundation Trust

picture of Mia Bajin

Dera John,

Thank you for the lovely positive feedback you have posted.

Sheffield Health and Social Care always endeavours to offer the very best care possible to its service users.

I would really welcome the opportunity to pass on your very positive comments to the Team who looked after you.

If you would like to contact the PALS office on 0114 271 8768, I willl ensure that your positive comments are then passed onto the relevant Manager.

Kind Wishes,

PALS Manager

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Response from Angela Powell, Hackenthorpe Medical Centre

Dear John Thomas

We were very pleased and proud to receive your feed back and glad we could play such a positive part in helping you in your time of need. All of our Doctors aim to provide the highest level of care to our patients and we are grateful you took the time to let us know how appreciated it is.

Once again thanks,

Angela Powell

Practice Manager

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