"Horrible and worst. St Thomas hospital d best!"
About: Croydon University Hospital Croydon University Hospital Thornton Heath CR7 7YE
Posted by mya26
What I liked
I did not like the way the assistants spoke with me. I find them very unfriendly less smile, aggressive and just horrible. I work in hospital and am not being too full of myself but I knw its good to be polite and a smile on the face does not hurt. I fnd that at Croydon University Hospital the staff ar just horrible!
What could be improved
They need to be trained properly, how to speak to patients,run to your rescue check and asked if we are OK, if we asked a question an they do not hear us well instead of saying what? Its better to say pardon Mr or Mrs wth a smile in the voice and on the face.
I left the hospital feeling like they were dying to get rid of me. The doctor who came and spoke with me was very plesant but the assistance/nurses my God they are awful. They only smile when a senior comes aroun.