"Excellent patient care."

About: King's Mill Hospital

What I liked

Stayed in Day Case Ward (inc overnight) and was impressed by all members of staff who I met. Due to operation late on in day I can't say what hot food was like but menu offered plenty of choice so should be somethink to like. My request for extra blanket was met promptly and night staff offered to make a sandwich during night if hungry. Couldn't have been looked after any better.

What could be improved

Had to wait for medicines to arrive. Perhaps ward could order them on patient arrival or hold stock. Would free bed earlier and get patient home earlier.

Story from NHS Choices

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Responses

Response from King's Mill Hospital

Thank you for your comments, I have forwarded your message to the leads for ENT and the Day Case Unit and to the Pharmacy management team to review your suggestions with regards to access to dicharge medication. Thank you for taking the time to let us know your thoughts, it is much appreciated.

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