"I am beyond help"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as the patient),

I was under an outpatient psychiatrist for borderline personality disorder (or bipolar - no one could agree). Over a year I had four different clinicians. Finally I was allocated a permanent one, but was unable to attend regularly due to agoraphobia. I asked several times for help with this and for a CPN to visit me at home.

The psychiatrist said that no one would visit me at home. When I said that I felt I was getting nowhere because of the breaks in my care, they agreed and discharged me.

Now I am jumping from one crisis to another and see no point in asking for help. After all, my agoraphobia has not magically disappeared.

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Responses

Response from Jane Danforth, Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

picture of Jane Danforth

Dear Bob

I read your posting just now and it is clear that you have not been able to find the right support to help you, particularly in relation to your agoraphobia.

I am sorry you feel there is no point in asking for help as I know many of the people working in adult mental health would want to try and bring about a solution to the issues you raise.

I have passed on your posting to adult mental health service for comment.

We appreciate your honest feedback

Thank you

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Response from Nottinghamshire Healthcare NHS Trust

We are very sorry to hear that you have not had a good experience of our services and as Jane has already pointed out, there are a number of people who would be willing to help address the issues you raise and determine the best way to help. Unfortunately you have not specified the area of our service you have experienced (we have a number of outpatient areas) so it is difficult to direct you to the right team.

Garry Bevis, Service manager, Adult Mental Health Service, Nottingham City, is happy to discuss your issues further. If you would like to contact him he is accessible via the Nottinghamshire Healthcare Trust switchboard. 0115 854 2270

Again, thank you for your feedback

Rachel Garton

Modern Matron

Adult Mental Health Services