"Nice people, but there could be improvements of..."

About: Pinderfields General Hospital

What I liked

The place was clean and tidy, the doctors and nurses were kind and very informal which was nice.

What could be improved

The waiting times were appauling, I was in server pain and was kept waiting quite a while.

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Responses

Response from Pinderfields General Hospital

We appreciate the kind comments. Thank you. With regard to waiting times, we are sorry if they appeared protracted; this will depend on the numbers of people in the department and the assessed urgency of the case. All patients are triaged on arrival and prioritised according to clinical need.

We would be pleased to review the specific circumstances if you would like to contact us at pals@midyorks.nhs.uk

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