"excellent"

About: University Hospital (Coventry)

What I liked

My son was treated in a&e on a saturday evening and then transferred to a surgical ward to wait for an operation the following morning. The staff in a&e were all excellent, including the cleaner! He was seen very quickly, then x-rayed and then informed of what treatment he would be having. From arriving in an ambulance to being on the ward the whole process took about 3 hours which i tought was very good. The staff on the ward were kind, helpful and proffesional at all times. His follow-up treatment has been excellent.

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Responses

Response from University Hospital (Coventry)

Thank you for providing such positive feedback on all aspects of the care you received at the Trust. We are lucky to have such dedicated staff working here and I will be sure to pass your kind comments to all the teams involved.

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