"First class medical emergency care in a relaxed..."

About: Harefield Hospital

What I liked

I was generally impressed with the professional services provided. During my 2 days in the ward I had the impression that the place was somewhat understaffed and as a result especially the nursing staff were very hard worked..

Looking back on the emergency situation I found myself in, I couldn't have found a better place to be taken to. Thank you all for your your efforts.

What could be improved

Perhaps nursing staff numbers. For instance, although I was there very briefly,it was not unreasonable toI expect facilities for refreshing one self in the morning.

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Response from Harefield Hospital

Many thanks for your comments we will pass on your feedback to staff. We will use your comments to help us deliver the best possible care and treatment for patients and their families.

We pride ourselves on the high standard of care provided for patients, including nursing care. The PALS team is able to act on patient feedback and is contactable on: 020 7349 7715 or pals@rbht.nhs.uk

Thank you once again for your feedback.

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