"Kind care for the dreaded cancer"

About: Kent & Canterbury Hospital / Urology

(as the patient),

I have just undergone a series of tests for prostatic cancer and after these were completed I was seen by Ben the Prostate Nurse Specialist, who in a kind and clear manner explained that I had a very aggressive cancer.

He explained the next steps and started me on treatment straight away. Following a number of scans Ben phoned me and explained that I did not have any secondaries and what my staging was. He also told me what my treatment plan might be and he had already refered me to the Oncology Specialist.

He was kind, thoughtful and encouraging. I was met with kindness and courtesy by all of the staff I met in the Urology Dept. Congratulations KCH!

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Steven Hams, Deputy Chief Nurse and Head of Quality, East Kent Hospitals University NHS Foundation Trust

Thank you for taking the time to provide us with your feedback at what must be a very difficult time. I am pleased that our team were able to provide you with a kind and compassionate approach; I will pass on your comments to Ben who I know will be grateful that you have taken the time to share your experiences with others through this website.

Once again, thank you for taking the time to provide us with your feedback, we really appreciate it.

With thoughts and best wishes for the New Year.

  • {{helpful}} of {{total()}} people think this response is helpful