"well treated ,good hand wash , well organized..."

About: Moorfields Eye Hospital (City Road)

What I liked

The way the staff worked was very efficient and polite from the reception to nurse , doctor, pharmacy . The nurse had a very good hand washing practice and she cleaned the gadgets and surrounding area before examining my eyes ,which made me feel very reassuring .

It seemed the clinic was well managed and the staff were trained well too.

The doctor and nurse worked together well and there was no disorganized atmosphere from the beginning to the time I left . They explained my problem and what I need to do at home.

What could be improved

May be hand wash facilities for patients

Anything else?

Can not think any.

Story from NHS Choices

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Response from Moorfields Eye Hospital (City Road)

Thank you for letting us know about your broadly positive experience with us. I will pass on your comments to the relevant teams.