"Being looked after by very professional people in..."

About: Basildon University Hospital

What I liked

I was admitted on Tues 22 November as an emergency and transferred to Elizabeth Fry Ward. I would just like to say thank you to everyone involved for their help and excellent care. The hospital has improved considerably and I found the standard of cleanliness, food and staff excellent.

Old fashioned standards seem to have been reintroduced and if all the wards in the hospital are run in the same way as the Elizabeth Fry I would not hesitate in recommending Basildon Hospital.

Keep up the good work.

What could be improved

Nothing really

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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