"great experience and worth waiting"

About: Newcastle Dental Hospital

What I liked

Definitely the students/young dentist who attended me, a 5th year student and another 2nd year female student.

What could be improved

The waiting time, although it did not bother me much, but I can see other patients is anxiously waiting. Receptionist could try not to assume or guess our ethnic group, no offence though.

Anything else?

The last time I visited a dentist it was like almost a decade ago, and I don't remember having such calm emotion in a dentist room. The dentist that attended me was very polite and gave me a very welcome feeling. He did an excellent job and explain every step on what he is doing. Very professional I would say. Even the supervisor/house manager checked the work(which is my fixed teeth) and said he did a neat job. We chatted along and the atmosphere was very relaxing. Couldn't ask for more.

Story from NHS Choices

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Response from Newcastle Dental Hospital

Thank you for your kind comments in respect of the service you experienced at Newcastle Dental Hospital. As an organisation we aspire to the highest standards at all times and are delighted to get such feedback about your care and treatment. Your comments have been passed onto the manager of the Dental Hospital who will be greatly encouraged by your positive feedback.

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