"Staff were kind , caring and friendly and I felt..."

About: Basildon University Hospital

What I liked

I spent two days in the Katherine Monk Ward from 22nd November until the 23rd November and although I only had a very short stay I want to say how excellent the staff were. Every member of staff I encountered the cleaning staff, catering staff and the nursing staff were friendly, kind and caring.

Story from NHS Choices

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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