"A positive experience and I'm very pleased with..."

What I liked

The consultant that I saw was lovely, kind and empathetic towards me.

The nursing staff were also friendly and pleasant, as was the clerk.

What could be improved

The waiting area could've been a little bigger

Anything else?

We got there earlier than we anticipated and went to the restaurant for a drink. The restaurant was very clean and the food looked very appetising.

I was extremely happy with the hospital and the care that I received as an outpatient and would recommend it to anyone.