"Worth The Expense If You Want To Be Involved In..."

About: Priory Hospital Altrincham

What I liked

I opted to go private for mental health care in 2009 because of the endless changing of NHS Psychiatrists and fill-in’s I kept seeing. I think I saw an NHS Consultant once in my hometown since I found myself battling the NHS mental health field, I was frustrated and annoyed so choose to pay private and go to The Priory in Altrincham where I felt I could finally have some control over my own care.

I narrowed down my choice of consultants to two, but in the end settled for one that a friend was under and from day one, I was treated with respect and kept in control over the choices in my mental health. Both the consultant and admin staff I saw where professional and always helpful. I spent about 18 months under their care before it was agreed that I would be better with the NHS due to being able to access their specific psychological therapies and by mutual agreement, I left the care of the consultant I was under.

12 months later after being promised by the NHS I would keep the same psychiatrist, it has changed twice already, and I have been seen twice in a year, once by the psychiatrist I was suppose to stay with, by a new one and my next appointment is scheduled for Feb 2012 with another new one. If I had control over my care and I feel I do not with accessing therapy via the NHS, I would return to the consultant I saw and put them back in charge of my care, because quite frankly the NHS is still a shambles!

What could be improved

Nothing, during my time as an outpatient here, my consultant discussed with people in the NHS my care, all in all a great service.

Story from NHS Choices

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Response from Priory Hospital Altrincham

Thank you for your positive feedback on The Priory Hospital Altrincham, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide this valuable feedback.

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