"lack of help for anxiety"

About: Derbyshire County PCT NHS Direct NHS Trust

(as the patient),

I had a bad time last year with anxiety etc, my hubby phoned the NHS phone line for help as I was having a bad panic attack, they refered me to a NHS clinic - who after I waited around for a couple of hours - helped me zero! Even saying if they refered me to the Mental Health team at hospital I wouldnt get any help?

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Responses

Response from NHS Direct

I am sorry to hear about the expereince you had. NHS Direct strives to provide high quality services and values feedback to help us continually improve the experience for patients. We are keen for you to get in touch with us directly so that we can investigate this issue with you. You can do this by submitting an enquiry via the Contact Us pages from our website: www.nhsdirect.nhs.uk/About/ContactUs

In the mean time, you may find the information and support available from Mind helpful: www.mind.org.uk/help/diagnoses_and_conditions/anxiety

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