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Sent for again by mistake

Posted By Night820

"Sent for again by mistake"

About: Musgrove Park Hospital / Ear, Nose and Throat

(as the patient),

I have been seen by a specialist who gave his diagnosis then I was sent for again - only to find on arrival that it was a mistake and I did not need to be seen again.

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Responses

Response from Lucy Nicholls, Development Officer, Somerset LINk 12 years ago
Lucy Nicholls
Development Officer,
Somerset LINk

Help patients have their say about health services

Submitted on 24/11/2011 at 16:05
Published on Care Opinion at 16:14

Hello,

This story was submitted to Patient Opinion by the Somerset LINk, on behalf of a Somerset patient who has contacted us as part of our 'Patient Stories' project. We will be keeping a record of all stories submitted, and all responses from providers.

Thanks very much to the person who submitted this story, which will be fed back to Musgrove Park Hospital.

Best wishes,

LUCY

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Response from Martine Price, Head of Patient Experience, Taunton and Somerset NHS Foundation Trust 12 years ago
Martine Price
Head of Patient Experience,
Taunton and Somerset NHS Foundation Trust

Submitted on 06/12/2011 at 16:56
Published on Care Opinion at 16:59

Thank you for taking the time to give us feedback, I apologise for your poor experience. If you would like to contact us directly to talk about your care please contact our Patient Advice and Liaison Office on 01823 343536

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